Archive for the ‘WHMCS’ Category

WHMCS 4.41 and the Plesk server module

Sunday, December 19th, 2010

WHMCS version 4.41 has split the Plesk server automation module out into three separate versions; plesk8, plesk9 and plesk10, but the upgrade script doesn’t handle changing the automation module settings for either your servers or your products/services.

As a result of this short sightedness on the developer’s part you will loose all automation of your Plesk servers (account creation, suspension, termination, statistics updates etc.) and start experiencing fatal PHP errors in both the admin and client areas of WHMCS where the functions provided by the old “plesk” module are used (which is basically any area using products/services or servers defined with the “plesk” module) unless you retain the generic “plesk” module from your previous WHMCS 4.31 install.

As copying over the “modules/servers/plesk” folder from WHMCS v4.31 or symlinking the appropriate folder of one of the new modules to “modules/servers/plesk” seems like a massive dirty hack to me, instead I decided to do what the WHMCS 4.41 installer should have done in the first place and fix the database to use the correct version of the new Plesk server module.

For me the new “plesk9″ module is the one to use, but you can adjust the following SQL appropriately to suit your needs (remember to backup your database however you see fit before you begin!):

UPDATE tblproducts SET servertype=’plesk9′ WHERE servertype=’plesk’;

and

UPDATE tblservers SET type=’plesk9′ WHERE type=’plesk’;

As usual with WHMCS, there are no mention of any changes to the Plesk module in the release notes for version 4.41.

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Posted in Plesk, WHMCS | 1 Comment »

WHMCS 4.41 and admin area domain name registrar module function buttons

Sunday, December 19th, 2010

If you are wondering where the domain name registrar function buttons such as Register, Renew and Transfer in the admin area have disappeared to in WHMCS 4.41 then take a look at the permissions for the administrator role that your account belongs to. It seems that WHMCS v4.41 added a new permission to control the use of these domain name registrar module function buttons from the admin panel called “Perform Registrar Operations“. As usual, this change is not reflected anywhere in the release notes for version 4.41.

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Posted in Domains and DNS, WHMCS | 1 Comment »

WHMCS v4.41 requires BCMath support in PHP

Saturday, December 18th, 2010

Beware if you are upgrading to the newly released WHMCS v4.41 that some bits of the admin area such as the client profile tab seem to require that your web server’s copy of PHP has BCMath support available and enabled.

Look for “BCMath support => enabled” in your phpinfo() output from “php -i” to make sure that you have the BCMath library compiled in to your PHP or available as a shared library to be dynamically loaded at runtime as an extension.

Remember that on some web servers the PHP binary that you use from the command line isn’t always using the same configuration as the mod_php or PHP CGI used by your web-server, so you might get different results from “php -i” and calling phpinfo() in a web page.

For some reason WHMCS didn’t feel the need to mention this new requirement in the release notes for version 4.41.

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Posted in PHP, WHMCS | 4 Comments »

WHMCS’ HyperVM module and the importance of the product type

Tuesday, April 20th, 2010

If you’re integrating WHMCS with HyperVM using the built in module, then there’s one thing that you need to be careful of and that’s which “product type” you set for your products/services – despite one of them being called “VPS/Dedicated servers” you actually need to use the “other” group or the HyperVM module simply won’t work.

If you are having problems with module operations such as create and suspend as well as the “login to control panel” link in the admin area then it is likely that you are running into this problem. Another symptom is that every time you view a HyperVM based product/service in the client or admin area then the server entry against that particular client’s service gets unset in the database (the ID used for the link gets set to 0)
In addition to changing the product type for all of the HyperVM based products/services to “other”, you will need to run an update on the MySQL database to set the server column in the tblhosting table back to the right ID for the HyperVM server in the tblservers table. A couple of quick bits of SQL to do this are:

update tblhosting set server=(select id from tblservers where type=’hypervm’ limit 1) where packageid in (select id from tblproducts where servertype = ‘hypervm’);
update tblproducts set type=’other’ where servertype=’hypervm’;

If you have more than one HyperVM server configured in WHMCS then you will need to modify this SQL slightly.

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Posted in WHMCS | No Comments »

WHMCS v4.2.1 and Google Checkout

Monday, March 15th, 2010

The Google Checkout module has been updated in the new v4.2.1 version of WHMCS and the release notes have a slight omission; the Google Checkout module no longer works out of the box with the default settings in your Google Checkout account.

In order to fix this, go to Settings and then Integration and then under “Shopping cart post security” untick the box next to “My company will only post digitally signed carts”.

According to WHMCS, this is due to this feature causing problems. It is probably worth reading the Google Checkout knowledge base article about the potential security holes that disabling this feature will introduce.

WHMCS will check the amount on the XML Google send back that it uses to mark the appropriate invoice(s) as paid, so you won’t need to manually verify the details as the knowledge base article suggests; if someone fiddles with the data sent you send to Google from your invoice screen then the invoice will only be marked as partially paid.

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Posted in WHMCS | No Comments »